The new Quality Manager of Tallinn Tech is John Karst
On November 13th 2017, Jan Johan (John) Karst took up the Quality Manager position at Tallinn University of Technology because he loves improving and organizing matters more effectively and efficiently.
Before he took up this challenging job he was already active at the University as a Cyber Security masters student and since this January as the Business Development Manager/Coordinator for the School of Information Technologies/Mektory. Karst says, “Pretty much my entire career I have worked for the private sector (Philips, Ericsson, Fico Trim & Form, MedTronics/Vitatron, and several more) on project bases, working for software engineering agencies (flexible staffing). I also worked for the public sector: the European Parliament in Luxembourg, and since this year for Tallinn Tech. What connects me to Estonia is my Estonian wife Anne and our ESTonishing Estonia!”
According to Karst, his task as Quality Manager is to put a working Quality Management System (QMS) in place and to create a Quality Management Team (QMT) in order to embed quality in the daily work at Tallinn Tech and to continuously improve the University in an ever-changing academic world.
Karst says, “My biggest challenge in properly introducing Quality Management into the Tallinn Tech organization, will be to explain/show the University management what introducing proper Quality Management really means, and that it is a long term organizational improvement process.” He adds that improving the quality of this organization requires a stable environment that is not bothered by the day-to-day firefighting mode that many of us are in.
The full message from John Karst is available in the intranet.